| |
Sample of frequently applied Assessment
Instruments
used by Assess7
Myers Briggs Type Indicator (MBTI) - OPP
A self assessment instrument that allows individuals to discover their ideal 'type'.
Individuals are asked to complete a questionnaire relevant to their preferred way of:
- Being energised (preferring the company of others or their own company)
- Gaining information (preferring detail or abstract concepts)
- Making decisions (preferring to be logical or empathetic)
- Living their life (preferring structure or to be free from restrictions)
Individuals receive further choices relating to the above through interactive discussion and understanding of the various preferences until a BEST FIT of their type is determined.
This is an excellent assessment for understanding personal preference and how this affects current job satisfaction and relationships with other colleagues. It is ideal for team building - respecting that contributions from themselves and others are all valid even if they are different.
It is most commonly used during development days where staff understand their preferences through self discovery as well as practical exercises that re-enforces their understanding.
This instrument is suitable for:
- Training needs analysis and individual management development
- Career counselling
- Succession planning
- Team building and development
- Organisational change
- Performance management
Time required: Minimum 1 day (0930 - 1630)
Occupational Personality Questionnaire (OPQ32i) - Saville & Holdsworth
Candidates are required to select statements that they believe are most or least like them from a range of 104 categories. The results from this analysis shows the candidates preferred style of operating within 32 aspects of personality which falls across three main areas:
- Relationships with people
- Thinking style
- Feelings and emotions
This instrument is suitable for:
- Selection
- Training needs analysis and individual management development
- Career counselling
- Succession planning
- Team building and development
- Organisational change
Time taken to complete - 1 hour
Customer Contact Styles Questionnaire (CCSQ) - Saville & Holdsworth
This questionnaire forms part of the Customer Contact portfolio and provides information on those aspects of personality which are important for sales and customer service. It can be used for selection, training, development and placement decisions.
Suitable for:
Sales Executives, Retail Staff, Telesales, Front Line Customer Service, Call Centre Staff
Time taken to complete - 40 minutes
Motivation Questionnaire (MQ) - Saville & Holdsworth
Motivation is as vital to organisational success as any skill or personal attribute. By understanding what motivates their staff, organisations can unlock each individual's full potential and direct their energies more constructively.
The SHL Motivation Questionnaire measures 18 dimensions of an individual's motivation, and provides a comprehensive understanding of those situations which increase and reduce their motivation. It also helps to determine how long and under what circumstances motivation will be maintained.
Suitable for all staff
Time taken to complete - 40 minutes
ABILITY TESTS
Advanced Managerial Tests - Saville & Holdsworth
Verbal Analysis
This test is designed to assess a manager's ability to understand and critically evaluate passages of high level written information. The verbal passages chosen are particularly business focused, hence reinforcing the job relevance of this test. The test consists of a series of verbal passages followed by a number of questions designed to measure a range of verbal skills such as drawing inferences, summarising information and understanding the meaning of words. The test also assesses a manager's ability to understand and interpret complex written reports and policy documents.
Suitable for: Directors, Senior Managers, Professional Staff and experienced Graduates
Time taken - 35 minutes to complete 35 questions with multiple choice answers
Numerical Analysis
This test is designed to measure a manager's ability to make correct inferences and decisions from business-related numerical data presented in the form of graphs, charts and tables of figures. This is a high level test suitable for discriminating numerical ability at the upper end of the ability range. The test also measures the ability to interpret and use complex business-related numerical information and is particularly useful in assessing a manager's ability to identify trends across a wide range of data or to combine statistics from different sources to establish new information patterns.
Suitable for: Directors, Senior Managers, Professional Staff and experienced Graduates
Time taken - 35 minutes to complete 35 questions with multiple choice answers
The above describes the Advanced Managerial Verbal and Numerical Tests however there are similar tests available which are suitable for Graduates, Middle Managers, Junior Managers and Supervisors
SCENARIOS - Saville & Holdsworth
This test assesses MANAGERIAL JUDGEMENT- an individual's ability to weigh up 'real-life' situations and decide on appropriate and effective ways of handling them.
Candidates are presented with a number of typical working situations and are required to pick the most suitable action from a range of responses. The test is further broken down to assess Managing Objectives, People Management and Reputation Management allowing you to assess individuals on their overall level of judgement as well as how effective their judgement is when dealing with different kinds of corporate issues.
Suitable for: All Managers
Time taken - up to 55 minutes to complete 16 scenarios
BRAINSTORM - Saville & Holdsworth
More than ever before, people not only need to react to change but to lead it. A key competency associated with this is 'creativity'. It is vital that people who can rapidly tackle problems and come up with ways of reacting to novel situations are identified. Brainstorm is a management exercise that presents candidates with a variety of challenging business situations, and asks them to generate a list of ideas, suggestions and solutions.
Brainstorm has been developed to provide a structured measure of occupational creativity. This important skill is not measured by traditional tests, which tend to focus on specific reasoning skills directed towards finding a single correct solution. It has been specifically designed with an open ended format, requiring individuals to generate solutions or explanations against a variety of problems and solutions. This facilitates the assessment of FLUENCY, BREADTH and ORIGINALITY in problem solving.
Suitable for any role where creativity or strategic input is required
Time taken - 35 minutes
FASTRACK - Saville & Holdsworth
The test has been designed to assess an individual's ability to work with new (novel) and incomplete information by identifying the key concepts (or rules) that underpin it, and thereby using those concepts to make decisions about the missing information. In short it has been designed to assess problem solving and analysis. It provides information on how well a person is likely to apply reasoning and judgement when making decisions, particularly when faced with new information.
Suitable for any role where analysis and problem solving is required
Time taken - 35 minutes
GROUP EXERCISES
An assessment that observes individuals working together as a team to achieve a designed activity relevant to competencies required for success in the role.
An example of this might be:
- discussing the strategy for a manufacturing and distribution company
- locating a new operation - pros and cons involved
- review company performance and develop 5 year company plan
- developing a strategy for implementing and managing change
Competencies assessed:
- Leadership skills
- Oral communication
- Interpersonal sensitivity
- Persuasive or influencing skills
- Planning and organising
Assess7 are able to design a unique group assessment relevant to your organisation's particular needs.
Time taken to complete - up to 1 hour
IN TRAY EXERCISES
Candidates are given a file of papers providing information about issues that need to be addressed.
Tasks include:
Sorting and organising this information
Prioritising the different issues
Making decisions
Writing reports
Competencies assessed:
- Planning and Organising
- Problem Solving and Analysis
- Written communication
- Action orientation
- Strategic perspective
- Commerical orientation
- Judgement and Innovation
Assess7 are able to design a unique In Tray assessment relevant to your organisation's particular needs.
Time taken to complete - up to 1 hour
ROLE PLAY
Candidates interact with an Assess7 Assessor playing the role of a customer, supplier or colleague, either face to face or over the telephone.
Examples of this might be:
- Attending a meeting whereby the candidate has to discuss a number of concerns relevant
to an employee's performance
- Meeting a customer to resolve a customer complaint
- Dealing with a new customer enquiry and recommending suitable products to satisfy the
customer's needs
Competencies assessed:
- Relating to customers
- Communicating orally
- Fact Finding
- Problem Solving
- Communicating in writing
Assess7 are able to design a unique role play assessment relevant to your organisation's particular needs.
Time taken to complete - approximately 20 minutes + preparation time
CAREER PATHFINDER
Career Pathfinder is a self-assessment questionnaire designed to aid career decision making and can be used to meet either personal or organisation needs. It can be used to provide a clearer picture of the possible career directions which suit their personality, their preferred organisational culture and the competencies they have to offer.
Individuals discover their own career compass and preferences for working in roles linked with:
- Data - an interest for information, facts and figures
- Resources - interested in practical work such as construction or operating machinery
- Ideas - interested in concepts and theories perhaps linked to academic or legal work
- Artistic - interested in cultural activities such as drama, dance, creative writing
- People - interested in helping others and enjoying working in groups
- Enterprising - interested in commercially orientated work and sales
Time taken to complete - approximately 40 minutes |
|
